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Web Exclusive | October 2012

Bescom to send SMSes to consumers on power cuts, bills

If Bangalore Electricity Supply Company's (Bescom) new initiative takes off, consumers can receive SMS alerts on power cuts in their area or about bill payments.

This and other information about your power bills is likely if Bescom's new initiative takes off next year. The Bescom is only a step away from operationalising its SMS facility. The initiative taken under the Restructured-Accelerated Power Development and Reforms Programme (RAPDRP) has been failing on deadlines for the past two years.

Nagalakshmi SV, General Manager, IT and MIS, Bescom, said that the Company has been trying to start the facility for some time now but it never worked due to the unwillingness of consumers to share their mobile numbers. We have 36,83,878 consumers under RAPDRP in Bangalore and till a few months back, only 30 per cent of them had registered their numbers. The poor response didn't allow Bescom to roll out the service , she added.

According to P Manivannan, MD, Bescom, under RAPDRP, all information on Bescom services will be available in public domain. All alerts regarding services will also be made available on the website. This will keep consumers updated," he said.

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