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Web Exclusive | June 2017

Schneider Electric announces new StruxureOn digital service

Schneider Electric has introduced StruxureOn™, a digital service that connects data centre physical infrastructure assets to the Schneider Electric cloud enabling the delivery of simplified and faster services. With real-time visibility into system performance, maintenance and service requirements via mobile app, StruxureOn data-driven analytics can proactively advise of potential failures, fundamentally improving the ability to service critical equipment prior to failure.

As part of the digital service, Schneider Electric’s Service Bureau personnel is readily available to remotely troubleshoot an issue or, in cases that can’t be addressed remotely, dispatch a field service representative armed with the necessary information and equipment to quickly resolve the issue and minimise downtime. Schneider Electric’s Service Bureau acts as a ‘second set of eyes’ providing around the clock incident monitoring so that data center and facility managers can rest assured that immediate action will be taken to curtail the impact on data center operations.

“As managers face tightening budgets, growing customer demands on data centre performance, and an increasingly competitive market, optimising operations while staying within financial confines has become a significant challenge,” said Sudhir Puthran, Vice President Services, Greater India Zone, Schneider Electric, adding, “With StruxureOn, Schneider Electric is harnessing the power of IoT to give data center and facility managers the insights, tools and support they need to proactively predict and prevent incidents and system downtime.”

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