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Electricity customers get digital assistance
September 2017
Reliance Energy recently launched ELEKTRA - a digital assistant BOT, powered by artificial intelligence to provide automated machine responses to customer complaints, requests and enquiries. Whenever a customer logs on to Reliance Energy website or facebook page, ELEKTRA digital assistant will appear on the screen.
We are pro-actively adapting our facilities to changing technologies
July 2017
Nowadays, technology evolves and upgrades very fast. Do you think, it is a challenge to keep up with the fast-paced change when it comes to a testing facility like ERDA? Electrical Research and Development Association (ERDA) has also witnessed similar challenges in smart meter testing (development of IS:16444- Part-1 & part-2), change in Ministry of new and Renewable Energy (MNRE) specifications for solar lighting systems & solar pumping systems, change in BEE star rating programme for distribut
IT implementation at TPDDL
March 2017
Tata Power Delhi Distribution Limited´s (TPDDL) journey started from July 01, 2002, and has since then made significant changes in the lives of the citizens of north and north-west Delhi. Today, we have around 1.6 million satisfied customers and serving a population of over seven million citizens.
Power 20:20 | Distribution Company with the most profitability in public sector - UGVCL
September 2016
Uttar Gujarat Vij Company Ltd commenced independent commercial business from April 01, 2005 pursuant to notifications of the state government, as an independent distribution licensee engaged in distribution and retail supply of electricity to northern parts of Gujarat, following the unbundling of the erstwhile Gujarat Electricity Board (GEB).
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