Blackouts under control
Just think of power going off while an important surgery is taking place in a hospital and it will not get back for a day or two. The kind of disruption an electricity blackout arising from grid collapse can cause is enormous for different people at various places. Grid collapse is the worst-case scenario for any transmission utility too.
Ushering in a level playing field
Going by the terminology of economics, it can be said that restructuring of the electricity market has helped in abolishing the monopoly in the generation and transmission sectors and has brought in competition at various levels of market.
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